Privacy Policy

Last updated: February 21, 2026

1. Who we are

Servicedly (“we”, “us”, “our”) provides ongoing visibility and trust oversight services for UK businesses. For privacy questions, contact support@servicedly.com.

2. What data we collect

• Account & contact details (e.g. name, business name, email, phone, service area).
• Billing data handled by Stripe (we do not store full card details).
• Service data you provide (e.g. website URL, Google Business Profile link, services offered).
• Website analytics (if enabled) for basic performance measurement.

3. Why we process your data (lawful bases)

• Contract: to deliver the service you subscribe to.
• Legitimate interests: to improve the service, prevent fraud, and maintain security.
• Legal obligation: for accounting/tax requirements.
• Consent: where required (e.g. marketing emails, cookies).

4. How we share data

We share data only with service providers required to operate Servicedly, for example:

• Stripe for payments and subscription management.
• Email provider (e.g. Google Workspace) to communicate with you.
• Automation tools (e.g. Make/Zapier) for onboarding and reporting workflows.

5. Data retention

We retain customer data for as long as needed to provide the service and comply with legal obligations. You can request deletion where applicable.

6. Your rights (UK GDPR)

You may have rights including access, correction, deletion, restriction, objection, and data portability. To exercise your rights, email support@servicedly.com.

7. Cookies

We may use essential cookies to run the site, and optional analytics cookies if enabled. We will add a cookie banner if/when non-essential cookies are used.

8. Security

We take reasonable technical and organisational measures to protect your data.

9. Changes

We may update this policy. The “Last updated” date will change when we do.

This template is provided for convenience and should be reviewed by a qualified professional for your specific business and legal circumstances.